Terms & Conditions

These Terms & Conditions apply to all purchases made through the PawDream website. If you have any questions, you can contact us at (enter email address).

1. Applicability

By placing an order, you agree to these Terms & Conditions.

2. Product Information

We make every effort to describe our products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occasionally occur.

3. Orders & Payments

Orders are processed only after full payment has been received. Available payment methods may vary depending on the country. Customers are responsible for checking which payment methods are available in their location.

4. Processing & Delivery

Processing time: 1–3 business days
Shipping time: 3–7 business days, depending on the destination
Orders are shipped directly from our supplier.

5. Returns & Cancellations

Please refer to our separate Return Policy for all terms and conditions regarding returns and cancellations.

6. Liability

We are not responsible for loss or damage during shipping if the tracking information confirms that the package has been delivered. Customers are responsible for ensuring that the delivery address provided is correct.

7. Intellectual Property

All content on the website, including text, images, and logos, is the property of PawDream and may not be used without prior authorization.

8. Complaints Procedure

Complaints may be submitted in writing to (enter email address). We aim to respond within 5 business days.

9. Applicable Law

These Terms & Conditions are governed by the applicable law.